Common purchase queries answered
Orders and Shipping
Placing an order is simple:
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Visit our Shop page.
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Select the products you want.
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Add them to your cart.
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Complete the checkout process with secure payment.
Need help? Reach out via Contact Us.
Yes! You can track your order anytime using our Order Tracking
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Domestic (Pakistan): 3–5 business days.
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International: 7–15 business days (depending on destination).
Shipping times may vary based on courier services and your location.
Shipping costs depend on:
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Delivery location
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Order weight
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Courier method selected at checkout
Charges are displayed during checkout. For questions, contact Customer Support.
Yes, if your order has not yet been shipped. Contact our support team immediately through Contact Us to update your address.
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First, check your order status here: Order Tracking.
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If there is an issue, contact us via Customer Help and we will assist you promptly.
No, GlamHubPK ships worldwide! International delivery times and charges may vary depending on your country.
If your order arrives damaged or items are missing:
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Contact our support team immediately via Contact Us.
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Check our Refund & Returns Policy for instructions on replacements or refunds.
If you need to swap an item
Returns and Exchanges
To return a product:
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Visit our Refund & Returns Policy page.
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Contact our support team via Contact Us.
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Ship the product back to us following our instructions.
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Products must be unused, sealed, and in original packaging.
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Whitening soaps, glow bars, detox soaps, and other skincare products are eligible within 1–3 days of delivery.
Yes! You can request an exchange for a different variant, size, or product. Contact us via Contact Us for assistance.
Once your product is received and verified, your refund or exchange is processed within 3–5 business days.
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Refunds are issued for eligible returned products.
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Shipping charges may be non-refundable depending on the situation.
For more info: Refund & Returns Policy
If your product is damaged or defective upon arrival:
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Contact our support immediately via Contact Us
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Include photos of the damaged item to speed up the replacement process
You can track the status of your return by contacting our support team or checking your order via: Order Tracking
If the return window has passed, please contact us. Depending on the situation, we may still be able to assist: Contact Us