GlamHubPK Refund & Return
Refund & Returns Policy
Effective Date: January 1, 2025
Welcome to GlamHubPK. We specialize in herbal and natural haircare and skincare products. Due to the personal and hygienic nature of our products, we maintain a careful and transparent return policy to protect all our valued customers.
1. Return Eligibility
You may request a return if:
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The product was received damaged, leaking, or defective
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You received an incorrect item
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The product is unused, unopened, and in original sealed packaging
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The return request is submitted within 7 days of delivery
Because our products are herbal and chemical-free formulations, once opened, they cannot be returned for hygiene and safety reasons.
2. Non-Returnable Products
For health, hygiene, and quality control purposes, the following items cannot be returned:
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Opened or used herbal hair oils
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Opened shampoos or conditioners
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Used natural skincare soaps
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Products with broken safety seals
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Items purchased during sale or promotional campaigns
3. Damaged, Leaking, or Incorrect Orders
If your order arrives damaged or incorrect:
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Notify us within 48 hours of delivery.
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Share clear photos or videos of the product and packaging.
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Our support team will review your case within 2–3 business days.
If approved, we will:
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Send a replacement at no extra cost, OR
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Issue a full refund to your original payment method
4. Refund Process
Once your return is approved and received:
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Refunds are processed within 5–7 business days
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Refunds are issued through the original payment method
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Cash on Delivery (COD) refunds will be transferred via bank transfer or approved digital payment
Shipping charges are non-refundable unless the return is due to our mistake.
5. Product Sensitivity & Allergies
Our products are made with natural herbal ingredients. Individual reactions may vary depending on skin or scalp type.
We strongly recommend:
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Performing a patch test before full use
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Reading ingredient lists carefully
Returns will not be accepted due to personal sensitivity or allergic reactions unless the product is proven defective.
6. Order Cancellation Policy
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Orders may be cancelled before dispatch without any charges.
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Once dispatched, cancellation is not possible.
Please contact us immediately if you need to cancel your order.
7. Exchange Policy
We only offer exchanges for:
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Damaged items
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Manufacturing defects
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Incorrectly shipped products
Exchanges are subject to stock availability.
8. Late or Missing Refunds
If your refund has not been received:
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Check your bank account again.
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Contact your bank or payment provider.
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If the issue continues, contact our support team.
9. Contact Us
For all return and refund inquiries:
GlamHubPK Customer Support
Email: glamhubpk14@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (PKT)
Our Promise
At GlamHubPK, we are committed to delivering authentic, high-quality herbal beauty solutions made with care and integrity. Your trust is our priority.
