Welcome to Elxmart. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from Elxmart, you agree to comply with these terms. If you do not agree, please do not use our website.

1. Definitions

  • “Website” refers to Elxmart’s online store.
  • “We,” “Us,” “Our” refers to Elxmart.
  • “User,” “Customer,” “You” refers to anyone accessing or purchasing from our website.
  • “Products” refers to all items listed for sale including electronics, fashion clothing, cosmetics, minimal jewelry, accessories, and related goods.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under parental or legal guardian supervision.

We reserve the right to refuse service to anyone at our discretion.

3. Account Registration

To place orders, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Keep login credentials confidential
  • Accept responsibility for all activities under your account

Elxmart is not liable for unauthorized account access due to your negligence.

4. Product Information & Pricing

We strive to ensure:

  • Accurate product descriptions
  • Clear pricing
  • Updated stock availability

However:

  • Prices may change without notice
  • Errors in pricing or descriptions may occur
  • We reserve the right to cancel orders due to pricing mistakes

If an error is discovered after you place an order, we will contact you before processing.

5. Orders & Acceptance

Placing an order does not guarantee acceptance. Orders may be canceled if:

  • Payment is not authorized
  • Product is out of stock
  • Fraud is suspected
  • Incorrect pricing is displayed

You will receive confirmation once your order is accepted and processed.

6. Payments

We accept payments through secure third-party gateways.

  • Elxmart does not store full debit/credit card details.
  • All transactions are encrypted using SSL security.
  • We reserve the right to refuse suspicious transactions.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary.
  • Delays due to courier services, weather, or customs are not our responsibility.
  • Risk of loss transfers to the customer upon delivery.

For complete details, please refer to our Shipping Policy.

8. Returns & Refunds

Returns are subject to our Refund & Return Policy.

General conditions:

  • Products must be unused and in original packaging.
  • Certain items (cosmetics, personal care products) may not be returnable due to hygiene reasons.
  • Refund processing time may vary depending on payment method.

9. Intellectual Property

All content on Elxmart, including:

  • Logo
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Text

is the intellectual property of Elxmart and may not be copied, reproduced, or distributed without written permission.

10. Prohibited Use

You agree not to:

  • Use the website for illegal purposes
  • Attempt to hack or disrupt website functionality
  • Upload malicious software
  • Submit false or misleading information
  • Resell products without authorization

Violation may result in account suspension or legal action.

11. Limitation of Liability

Elxmart is not liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Delays caused by third-party couriers
  • Misuse of products

All products are used at the customer’s own risk.

12. Product Disclaimer (Especially for Cosmetics & Electronics)

  • Cosmetic results may vary from person to person.
  • Electronics must be used according to manufacturer instructions.
  • We are not responsible for damages caused by improper use.

13. Privacy

Your use of Elxmart is also governed by our Privacy Policy. We encourage you to review it to understand how we handle your data.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Their content
  • Their privacy practices
  • Their services

Use them at your own discretion.

15. Force Majeure

Elxmart is not responsible for delays or failure to perform obligations due to:

  • Natural disasters
  • Government actions
  • Internet outages
  • Strikes
  • Supply chain disruptions

16. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.

Any disputes shall be resolved in the courts of Pakistan.

17. Changes to Terms

Elxmart reserves the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon posting on the website.

18. Contact Information

If you have questions regarding these Terms & Conditions, contact us:

Elxmart
Email: elxmart@gmail.com
Phone: +92-313-760-9769
Address: Aziz Road, Wassan Pura Chah Miran, Lahore, 54900, Pakistan